1. Introduction
Alvion Health Sdn. Bhd. (“we”, “our”, “us”) values your trust and is committed to protecting your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA). This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.
2. Information We Collect
- Personal Information: Name, email, phone number, and address provided during purchase, inquiries, or newsletter sign-up.
- Non-Personal Data: Browser type, device information, and pages visited collected via cookies or analytics tools.
3. How We Use Your Information
- To process and deliver your orders
- To communicate updates, promotions, and offers (only if you’ve opted in)
- To improve our website experience and customer service
- To comply with legal or regulatory requirements
4. Protecting Your Data
We implement reasonable security measures to protect your information against unauthorized access, alteration, or disclosure. Sensitive data such as payment details are handled through secure, encrypted payment gateways.
5. Sharing of Information
We do not sell or trade your personal data. However, we may share limited information with trusted service providers (e.g., courier partners, payment processors) strictly for operational purposes.
6. Cookies Policy
Our website may use cookies to enhance your browsing experience and analyze traffic. You can choose to disable cookies in your browser settings, but some features may not function properly.
7. Your Rights
You have the right to access, update, or request deletion of your personal data by contacting us at info@alvionhealth.com. We will process your request in accordance with applicable laws.
8. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in legal or business requirements. Please check this page regularly for updates. Continued use of our website signifies your acceptance of the latest version.